Privacy Policy
Our commitment to protecting your privacy and personal data
2025/03/10
Introduction
Welcome to Wan Animate AI's Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our AI video generation platform.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and contact details you provide when registering or contacting us.
- Usage Data: Information about how you interact with our platform, including pages visited, features used, and time spent.
- Device Information: Details about the device you use to access our services, such as IP address, browser type, and operating system.
- Content Data: Images, videos, and text prompts you upload to generate AI videos.
- Generated Content: Videos created using our AI models and your generation history.
- AI Model Preferences: Your selected AI models, generation parameters, and settings.
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our AI video generation services
- To process your uploaded content and generate videos using AI models
- To notify you about changes to our services and new features
- To provide customer support and respond to your inquiries
- To manage your credits and subscription plans
- To gather analysis or valuable information to improve our AI models and services
- To monitor the usage of our services and detect potential abuse
- To detect, prevent, and address technical issues and security threats
Content Privacy and Automatic Deletion
Important Privacy Protection: To protect your privacy, all user-uploaded content (images, videos, and text prompts) is automatically deleted from our servers 24 hours after upload. Generated videos are also deleted after 24 hours unless you choose to download them. We recommend downloading your generated videos promptly if you wish to keep them.
Data Security
We implement industry-standard security measures to protect your personal information and uploaded content from unauthorized access, alteration, disclosure, or destruction. This includes:
- Encrypted data transmission (SSL/TLS)
- Secure cloud storage with access controls
- Regular security audits and monitoring
- Automatic content deletion after 24 hours
User Content Ownership
You retain full ownership and rights to all content you upload to our platform. By using our services, you grant us a temporary license to process your content solely for the purpose of generating AI videos. This license expires when your content is automatically deleted after 24 hours.
Third-Party Services
We may employ third-party companies and individuals to facilitate our services, including:
- Cloud storage providers for temporary content storage
- Payment processors (Stripe) for handling subscriptions and payments
- AI model providers for video generation capabilities
- Analytics services to improve user experience
These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.